Privacy Policy

Last Updated: September 11, 2026

Metal Treat ("Metal Treat", "we", "us", or "our") respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, store and protect information when you visit or use our website www.metaltreatindia.com or communicate with us regarding our products and services.

1. Information We Collect

We may collect information that you voluntarily provide to us when you contact Metal Treat, request information, submit an enquiry or communicate with us regarding our services.

This information may include:

• Name of the person or organization
• Company or business name
• Email address
• Telephone or mobile number
• Postal or business address
• Details of your enquiry or requirements
• Information regarding components or services requested
• Any other information voluntarily provided by you

2. Business and Technical Information

Where necessary for providing our services, customers may provide technical or business information relating to components, materials, treatment requirements, specifications or other service requirements.

Such information is used only for legitimate business purposes, including understanding customer requirements, preparing quotations, providing services and communicating with customers.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through web servers, hosting services, cookies or similar technologies.

This information may include:

• IP address
• Browser type and version
• Device and operating system information
• Pages visited on our website
• Date and time of your visit
• Referring website or webpage
• General website usage information

4. How We Use Your Information

We may use the information collected from you for the following purposes:

• Responding to customer enquiries
• Providing information about our services
• Preparing quotations and proposals
• Understanding customer requirements
• Providing heat treatment and related services
• Communicating with customers and prospective customers
• Managing customer and business relationships
• Improving our website and services
• Maintaining website and information security
• Complying with applicable legal and regulatory requirements

5. Services Covered

Metal Treat provides industrial heat treatment and surface treatment related services. These may include, among other services, Plasma/Ion Nitriding, Gas Nitriding, Tufftriding / Melonite QPQ, Induction Hardening and related testing facilities.

Information submitted by customers in relation to these services may be used to evaluate requirements and provide appropriate business or technical assistance.

6. Cookies

Our website may use cookies or similar technologies to improve website functionality and understand how visitors use our website.

Cookies are small text files that may be stored on your device when you visit a website. You may control or disable cookies through your browser settings.

Disabling certain cookies may affect the functionality of some parts of the website.

7. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with trusted service providers, website hosting providers, technology providers, professional advisers or other parties who assist us in operating our business.

We may also disclose information where required by applicable law, regulation, court order, governmental authority or where necessary to protect our legal rights, property or safety.

8. Confidentiality of Customer Information

We understand that customers may provide business, technical or component-related information while discussing their requirements.

We take reasonable steps to use such information only for legitimate business purposes and to restrict unauthorized access to information in our possession.

However, information transmitted through the Internet cannot be guaranteed to be completely secure.

9. Data Security

Metal Treat takes reasonable administrative, technical and organizational measures to protect personal and business information from unauthorized access, misuse, alteration, disclosure or loss.

Despite these measures, no electronic storage or Internet transmission method can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

These websites may have their own privacy policies and terms. Metal Treat is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. Data Retention

We may retain personal and business information for as long as reasonably necessary for legitimate business purposes, including responding to enquiries, maintaining customer records, providing services, resolving disputes and complying with legal or regulatory obligations.

12. Your Rights

Subject to applicable laws, you may request access to, correction of or deletion of certain personal information held by us.

If you would like to make a privacy-related request, please contact us using the contact information provided below.

13. Children's Privacy

Our website is intended for business and professional use and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

14. Changes to This Privacy Policy

Metal Treat may update or modify this Privacy Policy from time to time to reflect changes in our business, website, technology or applicable legal requirements.

Any changes will be posted on this page with an updated "Last Updated" date.

15. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact Metal Treat using the details below.